BestAI AI agent handling calls and WhatsApp
BestAI by BestVoiper

The omnichannel contact center where AI agents and humans work together

Automate customer service, sales and collections over voice calls, WhatsApp and SMS. AI handles the volume, your team steps in when it matters, and no one loses context.

START FREE
TALK TO AN EXPERT

Free trial credits · Pay as you go · No contracts

NEW · BestAI by BestVoiper

One AI brain connected to every channel and every tool

BestAI answers calls and chats, understands what your customer needs and takes action: it books, collects, sells and hands off to your team with full context.

Channels
Voice callsInbound and outbound
WhatsAppChat, payments, campaigns
SMSConfirmations and reminders
InstagramSoon
MessengerSoon
AI AGENT
BestAI Classifies, answers and acts
  • Capture Wants to pay Payments
  • Capture Wants a person Human handoff
  • Always End of call Summary + analytics
Connections
Google CalendarBooks appointments
PaymentsPayment links (Bold)
Shopify catalogStock and prices
Human handoffWith full context
Your CRM / n8nAPI and webhooks
AI analyticsSummary and sentiment

Click any channel or connection to see it in action

Watch BestAI work in real time

Pick a scenario: the conversation on the left, and everything BestAI does behind the scenes on the right.

BestAI panel live
Agent—
Channel—
Duration00:00
Sentiment
Neutral
Automatic actions

    Illustrative simulation based on real BestAI features.

    START FREE

    What is BestAI?

    BestAI by BestVoiper is an omnichannel contact center platform that brings human agents and artificial intelligence together to automate and manage customer service, sales and collections. It connects communication channels, information and processes to deliver conversations with context, follow-up and seamless handoff between AI and human agents.

    Customer service

    Instant answers 24/7, resolves common requests and escalates to an agent with the full history.

    Sales

    Qualifies leads, books meetings, checks your catalog and follows up so no lead goes unanswered.

    Collections

    Payment reminders over voice, WhatsApp or SMS, payment arrangements and in-conversation payments.

    All your channels in one place

    One conversation with full context, wherever your customer reaches you.

    Voice calls

    AI agents that take and make calls with a natural voice.

    WhatsApp

    Conversations, buttons, approved templates and campaigns.

    SMS

    Confirmations, codes, reminders and alerts.

    Instagram

    Coming soon

    Messenger

    Coming soon

    AI and human agents, working together

    BestAI doesn't replace your team: it takes the repetitive work off their plate. AI handles the volume while your agents focus on the cases that need human judgment.

    • Handoff with context: the agent gets the whole conversation; the customer never repeats themselves.
    • Live supervision: monitor conversations and calls in real time.
    • Automatic transcripts and summaries for every interaction.
    • Sentiment analysis and reports for continuous improvement.
    Conversation handed off from AI to a human agent in BestAI

    What your AI agents can do

    Book appointments

    Checks availability and books in Google Calendar during the conversation.

    Take payments on WhatsApp

    Creates and sends the payment inside the chat to close sales and collections.

    Check your catalog

    Products, prices and availability from Shopify, in real time.

    Outbound campaigns

    Bulk calls and messages with approved templates, segmentation and consent.

    Capture data

    Stores key information from every conversation and sends it to your systems via webhooks or API.

    You choose the AI

    Set the voice, tone and AI model of each agent with a built-in assistant.

    How it works

    1

    Create your agent

    Describe what it should do. The assistant helps you set it up, and you fine-tune it in a visual flow editor.

    2

    Connect your channels

    Turn on your voice number, WhatsApp and SMS, and connect calendar, catalog or payments.

    3

    Test and go live

    Use your free credits, supervise live and, when you're ready, top up and scale.

    Use cases by industry

    Healthcare

    Book, confirm and reschedule appointments; WhatsApp and SMS reminders to reduce no-shows.

    Retail and e-commerce

    Answer product and price questions, take orders and collect payment inside WhatsApp.

    Collections

    Voice and message reminder campaigns, payment plans and escalation to collectors.

    Services and finance

    24/7 support, request qualification and handoff to specialized agents.

    Pricing: 100% pay as you go

    No plans, no contracts, no minimums. You only pay for what you use.

    Free credits

    Try BestAI with no card and no commitment.

    Top up anytime

    When you go live, manage your balance from the billing panel.

    Enable only what you use

    Turn on channels and services as your operation grows.

    START FREE

    Backed by BestVoiper

    BestAI is built by BestVoiper, a cloud communications company with BestVoiper LLC in the United States and BestVoiper S.A.S. in Colombia, running on the same IP telephony, SIP trunking and DID number infrastructure trusted by businesses across the Americas and Spain.

    Companies that trust BestVoiper

    Aldeamo Emermédica DonDoctor Qenta Atek

    See also: AI call analytics · omnichannel platform · call center software

    BestAI FAQ

    BestAI is an omnichannel contact center platform that combines AI agents and human agents to automate customer service, sales and collections over voice calls, WhatsApp and SMS, with full conversation context and handoff between AI and people.

    Today BestAI works with inbound and outbound voice calls, WhatsApp and SMS. Instagram and Facebook Messenger are coming soon.

    BestAI is 100% pay-as-you-go: no plans, contracts or minimum fees. You get free credits to test it, and when you go live you top up your balance and enable services yourself from the billing panel.

    Yes. The AI agent transfers the conversation to a human agent when needed, keeping the full context, so the customer does not have to repeat anything. Supervisors can also monitor conversations live.

    Answer 24/7, qualify leads, book appointments in Google Calendar, check products and prices in Shopify, collect payments over WhatsApp, send SMS confirmations, run outbound campaigns and log the data of every conversation.

    No. A built-in assistant helps you configure the agent, its voice and the AI model, and a visual flow editor lets you adjust it. Developers can also use the API and webhooks.

    BestAI is developed by BestVoiper, a cloud communications company with BestVoiper LLC in the United States and BestVoiper S.A.S. in Colombia, serving businesses across Latin America, Spain, the United States and the United Kingdom.

    Put your first AI agent to work today

    Free credits to start. No contracts.

    START FREE

    PRODUCTS

    SOLUTIONS

    CONTACT